Oasis Early Access Deposit & Refund Policy
Complete transparency about your deposit, refund eligibility, and what happens if you request a refund.
Purpose of Deposit
Your $80 deposit secures your reserved spot for early access to Oasis, an AI-powered browser, and guarantees a lifetime discount of $80/year (20% off the standard $100/year pricing) if you continue your subscription after your 30-day trial period.
Frequently Asked Questions
Lifetime discount? How does this work?
Oasis will be a freemium platform. There will be a free tier with limitations (for example, 1,000 tokens per month). There will be a paid tier with more tokens available per month. This paid tier will be $10/month or $100/year.
If you pay the $80 deposit and continue to use it after 30 days of trying, then you will gain special tiered pricing: you only pay $80/year forever (or $8/month). You can downgrade to free anytime with the same account, but if you ever upgrade again, it won't be for $10/month or $100/year, it would be for $80/year (or $8/month).
Is Oasis being released immediately to people on the waitlist?
No. Oasis is currently in pre-release and is scheduled for launch by May 17, 2026 (could be ready sooner). Early access will be made available to deposit holders by this date.
When will people receive early-bird access?
Early access will be available by May 17, 2026 (could be ready sooner). We will notify all deposit holders as soon as early access is ready.
Is there a specific number of people who will get the discount?
Not right now. We're accepting early bird deposits without a specific limit at this time.
Refund Eligibility
Pre-Launch Refunds
The product is currently in pre-release and is scheduled for launch by May 17, 2026 (could be ready sooner).
You may request a full refund of your deposit at any time before early access is made available.
If you request a refund before early access begins, you will forfeit your reserved spot and any associated benefits, including early access and the guaranteed lifetime discount.
Post-Launch Refunds
Once early access is available, you will have an additional 30-day window to request a refund and cancel your reservation after experiencing the product.
After this 30-day period, deposits are non-refundable.
Requesting a Refund
To request a refund, you must fill out a brief form and select from a list of options for why you are requesting a refund. Contact our customer support team at [email protected] to receive the refund request form.
The refund request form will require the following information:
- Your full name
- Email address used for the deposit
- Deposit confirmation (receipt or transaction ID)
- Reason for refund request (selected from provided options)
Refunds will be processed back to your original payment method within 5-7 business days of approval.
Additional Notes
By paying the deposit, you agree to these terms.
If there are delays in the expected release timeline, we will notify all deposit holders and extend refund eligibility as necessary.
This policy provides transparency, protects both user and company interests, and aligns with industry best practices for SaaS pre-release promotions.
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